Why isn’t my receipt matched to a transaction?

Your transaction may not have yet processed when your receipt was scanned.  Double check that the bank or credit card with the correct transaction is synced in your account correctly. You may also choose to manually match your transaction by scrolling to the bottom of that receipt -> Tap the Edit Receipt button ->  Tap Transaction Unmatched -> Select the Bank/Credit card account -> Select the correct transaction to manually match

Have more questions? Submit a request